Program Summary

The Hewlett-Packard Company is recalling a promotional USB flash drive molded in the form of an animated character in the DreamWorks Animation® film "Kung Fu Panda".

While HP did not create, intend or market the flash drive to be used by small children or as a toy, the cap on the flash drive (corresponding to the panda’s pants) could potentially pose a choking hazard to small children.

HP customers who have received the promotional USB flash drive are asked to immediately remove all data from the device, stop using it and return it for a replacement 4GB HP branded USB flash drive at no cost.

The affected promotional USB flash drives were distributed to the general public with the purchase of an eligible HP product in certain Asia-Pacific countries only.

Product

	» Frequently Asked Questions

Why is HP recalling the Kung Fu Panda USB flash drives?

At HP, customer safety is a top priority. HP announced on February 13, 2009 a voluntary recall program for a promotional “Kung Fu Panda” USB flash drive that may pose a potential choking hazard to small children.

Was anyone injured from using these flash drives?

There have been no reported incidents involving this USB flash drive.

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	Obtaining a replacement USB flash drive

To receive a replacement 4GB HP branded USB flash drive and return your promotional Kung Fu Panda USB flash drive at no cost, please follow the steps below.

1. Remove all data from the Kung Fu Panda USB flash drive.

NOTE: HP shall not be liable for data on any Kung Fu Panda USB flash drives returned. HP is destroying all returned Kung Fu Panda USB flash drives.

2.	Select the option that best describes how you received a Kung Fu Panda USB flash drive:

Provide the following information about the HP product that you purchased in order to receive the promotional Kung Fu Panda USB flash drive. All fields are required except the confirmation code in step 4.

HP Product Type:

HP Product Model:
(e.g. dv6000, c4230)

HP Product Serial Number:

Date of Purchase: (mm/yyyy)

4.	If you received a confirmation code, enter it here:

Please select your ship to Country / Territory:

Please enter all required information below in English.

Provide the following information about the event you attended when you received the promotional Kung Fu Panda USB flash drive.

Name of the event you attended:

·

Enter the City where the event was held:

·

Select the Country where the event was held:

·

Date the event was held (mm/yyyy):

4.	If you received a confirmation code, enter it here:

Please select your ship to Country / Territory:

How did you find out about this recall?

Terms and conditions:
By clicking on the "SUBMIT" button below, I have read and agree to the terms and conditions below.

I have a promotional Kung Fu Panda USB flash drive that is being voluntarily recalled by HP.
Upon receipt of the replacement 4GB HP branded USB flash drive, I will return the Kung Fu Panda USB flash drive to HP in the packaging included with the replacement device.
HP shall not be liable for data on any promotional Kung Fu Panda USB flash drives.

HP Safety Recall: Kung Fu Panda™ USB Flash Drive

HP Safety Recall: Kung Fu Panda USB Flash Drive

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Program Summary

Product

» Frequently Asked Questions

Obtaining a replacement USB flash drive

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